Enabling a fair and transparent Covid-19 vaccination campaign

Challenge

In response to the COVID-19 pandemic, the Government of Lebanon faced a critical challenge: efficiently managing and rolling out a ​nationwide vaccination campaign. The objective was to ensure that the vaccination process was transparent, fair, and capable of addressing ​the needs of all segments of the population, including those in remote areas. Additionally, there was a need for a system that could maintain ​high levels of accountability and counteract potential fraud, while also complying with stringent data protection regulations.

Approach

Siren supported the Government of Lebanon to develop and implement ​COVAX, a comprehensive digital platform designed to manage every ​phase of the vaccination process. Key features of COVAX include:

• End-to-end digitisation: COVAX digitises the entire vaccination ​workflow, from registration through to digital certification. This ​includes real-time information-sharing, appointment scheduling, and ​vaccine tracking.

• Scalability and flexibility: The platform is scalable and adaptable to ​emerging needs, with offline registration options to reach underserved ​populations.

• Transparency and accountability: Automatic logging of vaccine ​details, real-time monitoring dashboards, and public transparency ​measures help prevent corruption and ensure fair distribution.

• Data protection: Adhering to strict security and privacy protocols, ​COVAX complies with the EU’s General Data Protection Regulation, ​with regular audits to ensure data integrity and security.

• Innovation: Incorporating cutting-edge technologies such as AI, ​automated fraud detection, and biometrics, COVAX provides a robust ​and innovative solution for vaccine management.

Outcomes

• Wide adoption and reach: Over 4 million individuals registered on COVAX, with more than 2.5 million receiving at least one dose of the vaccine.

• Lives saved: AI analysis estimated that the digitisation of the vaccine roll-out saved 6,330 lives.

• Network of vaccination centres: 150+ vaccination centres nationwide were connected to the platform, enhancing accessibility and efficiency.

• Enhanced transparency and accountability: COVAX’s features enabled real-time monitoring and public oversight, significantly reducing opportunities for fraud and ​increasing trust in the vaccination process.

• International recognition: In October 2021, Lebanon’s COVID-19 vaccine certificate issued through COVAX was recognised as equivalent to the EU’s ​Digital Covid Certificate, marking a significant achievement in the Arab world.